55100 Privacy Policy — Your Data Protection
Your privacy is our priority. This page transparently explains how 55100 collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully before using the platform.
Information We Collect
When you register and use the 55100 platform, we collect several categories of information to ensure a secure, seamless, and relevant experience for you as a Malaysian user.
Account Information: Full name, email address, phone number, date of birth, and encrypted password collected at registration. This information is required to verify your identity and keep your account secure.
Local Payment Information: Details related to your chosen payment method — such as bank name, digital wallet type, and transaction information in MYR (RM). We do not store your full card number or banking credentials directly; all transactions are processed through verified payment providers.
Device & Browser Information: Device type, operating system, browser type, IP address, and language settings. This information helps us optimise the platform experience across different devices, particularly smartphones, which are the primary access point for 55100 users.
Usage Data: Records of in-platform activity such as pages visited, games played, session duration, and interactions with buttons or links. This data is used to improve the interface and overall user experience.
How We Use Your Information
55100 uses the information collected solely for platform operations, user security, and service improvement. We do not sell or rent your personal data to any third party for marketing purposes.
Your information is used for:
- Processing user registration, login, and identity verification.
- Processing MYR deposits and withdrawals, and verifying financial transactions.
- Providing responsive customer support whenever you contact the 55100 team.
- Sending important notifications related to your account, transactions, or platform changes via email or in-app messaging.
- Detecting and preventing fraudulent activity, misuse, or violations of our terms of use.
- Analysing usage patterns to improve the platform's interface, performance, and content.
- Complying with legal obligations and regulations relevant to the platform's operations in Malaysia.
Cookies & Tracking Technologies
The 55100 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies:
- Essential Cookies: Required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collecting anonymised data on how users interact with the platform — such as most-visited pages and time spent. This helps us identify areas for improvement.
- Preference Cookies: Storing user preference settings such as preferred language and display preferences, so you do not have to reconfigure them each time you use the platform.
You can manage your cookie settings through your browser settings. However, disabling essential cookies may affect the overall functionality of the 55100 platform.
Data Security & Information Sharing
55100 takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. This includes data encryption during transmission, strict internal access controls, and continuous system monitoring.
Third-Party Sharing: 55100 does not share your personal information with third parties except in the following circumstances:
- Payment service providers that process RM deposit and withdrawal transactions on behalf of 55100, subject to strict confidentiality agreements.
- Relevant authorities where required by Malaysian law or a valid court order.
- Technical or infrastructure service providers that assist in operating and maintaining the platform, with access limited strictly to the data required.
In all of the above cases, 55100 ensures that any third parties involved adhere to data protection standards equivalent to those in this Privacy Policy. Your data will not be sold or shared for third-party advertising purposes.
User Rights, Policy Changes & Contact Us
As a 55100 user, you have certain rights regarding the personal data we hold about you. These rights include:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request that we update it. Basic corrections can be made through your account profile settings.
- Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations and the minimum record retention requirements set by Malaysian financial regulations.
- Right to Restrict Processing: In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
Privacy Policy Changes: 55100 reserves the right to update this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or service expansion. Users will be notified of any material changes via in-platform notifications or email. The date of the most recent update will be stated at the top of this document. Continued use of the platform following any changes constitutes acceptance of the updated policy.
How to Contact Us: For any queries regarding data privacy, access requests, or complaints about how your information is handled, please reach out to the 55100 team by email at [email protected]. You may also refer to the FAQ for answers to our most frequently asked questions. We are committed to responding to all privacy enquiries within a reasonable timeframe.